Oct 7, 10 am PT / 1 pm ET


During this webinar series, QSR experts will discuss two challenges the restaurant industry is facing — labor difficulties and having a successful menu strategy across an increasingly broad customer journey. Check out the details below, then register for these sessions to take a deep dive into how technology plays a vital role in overall strategy for tackling these challenges head on.

Creating an Omni-Channel Menu Strategy 
WHEN: Oct 7, 2021

The guest ordering journey has more ordering and decision points than ever before. In this webinar, QSR experts will discuss the different parts of the customer decision pathway — drive thru, curbside, indoor, outdoor, mobile — and the platform that is the central point of truth in supporting an omni-channel menu strategy. Topics include: 

  • Defining an omni-channel menu strategy and management across multiple devices
  • Digital menu boards as a marketing platform and vehicle to deliver on your menu strategy
  • Evolution of menu boards and best practices to optimize menu board content
  • Focusing on successful customer experience, loyalty

    Strategies for Offsetting Labor Challenges

    Today’s quick service restaurant owners, operators and managers are facing staffing challenges, threatening the high quality experience guests are expecting both in the drive thru and inside the restaurant. During this webinar, QSR experts will discuss how a technology driven strategy —including digital menu boards, sensors and data — can help offset these challenges. Topics will include:

    • Gaining deeper understanding of what is happening inside the restaurant including employee behavior and productivity
    • Strategies for streamlining — situational awareness, peak menu optimization
    • Operational efficiency
    • Prioritizing points of automation
    • Opportunities to use cutting edge technology to optimize customer satisfaction

    If you missed our past QSR webinars, visit our STRATACACHE resource page to access the recordings. 

    Our webinar panelists include: 

    Cory Kiesel

    Vertical Practice Director, Restaurants


    Manolo Almagro

    Managing Director
    Q Division

    Ben Gauthier
    Technology & Commerce Partner
    Q Division